FAQ

Frequently Asked Questions

Find answers to common questions about our commercial electrical services.

Lightside Electric - Electrical Contractor in Charlotte, NC

Residential FAQs

Find answers to commonly asked questions about our residential electrical services.

What services do you offer?

We offer a wide range of residential electrical services, including electrical system design and installation, lighting installation and maintenance, power distribution systems, electrical panel upgrades, emergency lighting systems, energy-efficient lighting solutions, HVAC electrical systems, fire alarm system installation and maintenance, security systems integration, data center wiring, electrical tenant improvements, electrical system inspections and audits, electrical code compliance for residential buildings, generator installation and maintenance, electrical renovations and upgrades, power quality analysis, electrical troubleshooting and repairs, electrical safety training, outdoor lighting and signage, and energy management systems.

Are your electricians licensed?

Yes, all our electricians are licensed and highly trained professionals with extensive experience in residential electrical services.

Do you offer emergency services?

Yes, we offer emergency electrical services to ensure that you receive prompt assistance in case of electrical emergencies.

How can I schedule an appointment?

You can schedule an appointment by contacting our customer service team via phone or email. We will work with you to find a convenient time for your electrical service.

What areas do you serve?

We provide residential electrical services in the Charlotte, NC area. Please contact us to check if we serve your area.

Still have questions?

Contact us today!

Commercial FAQs

Find answers to common questions about our home, outdoor, and commercial electrical services.

What services do you offer?

We offer a wide range of commercial electrical services, including electrical system design and installation, commercial lighting installation and maintenance, power distribution systems, electrical panel upgrades, emergency lighting systems, energy-efficient lighting solutions, HVAC electrical systems, fire alarm system installation and maintenance, security systems integration, data center wiring, electrical tenant improvements, electrical system inspections and audits, electrical code compliance for commercial buildings, generator installation and maintenance, electrical renovations and upgrades, power quality analysis, electrical troubleshooting and repairs, electrical safety training, outdoor lighting and signage, and energy management systems.

Where are our service areas?

North Carolina: Mecklenburg, Rowan, Union, Iredell, Lincoln, Gaston, and Cabarrus
South Carolina: York, Lancaster, and Chester

Counties: Mecklenburg County, Union County, Gaston County, York County, Iredell County, Lincoln County, Cabarrus County, Lancaster County, Rowan County

Cities and Towns: Charlotte, Concord, Gastonia, Rock Hill, Huntersville, Kannapolis, Matthews, Monroe, Mooresville, Statesville, Salisbury, Belmont, Waxhaw, Indian Trail, Cornelius

How to contact us?

You can contact us by phone at [Phone Number] or email at [Email Address]. Our friendly team is ready to assist you with any inquiries or schedule a consultation for your commercial electrical needs.

Do you offer free estimates?

Yes, we provide free estimates for our commercial electrical services. Simply reach out to us with the details of your project, and we will provide you with a comprehensive quote.

Are you licensed and insured?

Yes, we are fully licensed and insured. Our team of electricians is highly trained and qualified to handle all types of commercial electrical projects, ensuring compliance with safety standards and regulations.

Electrical Emergency FAQs

Find answers to common questions about our emergency electrical services.

What are emergency services?

Emergency services refer to our immediate response and assistance for urgent electrical issues. We prioritize these situations to ensure the safety and well-being of our customers and their properties.

What is the response time?

Our response time for emergency electrical issues is typically within 24 hours. We understand the importance of prompt action in these situations and strive to provide efficient service.

What are the procedures?

When you contact us for an emergency electrical issue, our team will guide you through the necessary procedures. This may include gathering information about the problem, dispatching a qualified electrician, and providing updates throughout the process.

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Still have questions?

Contact us for further assistance.

Energy Efficiency FAQs

Find answers to frequently asked questions about energy-efficient solutions, LED lighting, and energy management systems.

What are energy-efficient solutions?

Energy-efficient solutions refer to technologies and practices that help reduce energy consumption and promote sustainability. These solutions can include LED lighting, smart thermostats, energy-efficient appliances, and more.

What is LED lighting?

LED lighting stands for Light Emitting Diode lighting. It is a highly energy-efficient lighting technology that uses less energy and lasts longer than traditional incandescent or fluorescent lights. LED lights are known for their durability, low maintenance, and ability to produce high-quality illumination.

What are energy management systems?

Energy management systems are tools and technologies that help monitor, control, and optimize energy usage in buildings and facilities. These systems provide real-time data on energy consumption, identify energy-saving opportunities, and enable users to make informed decisions to reduce energy waste and costs.

How can I save energy?

There are several ways to save energy, such as using energy-efficient appliances, turning off lights and electronics when not in use, properly insulating your home, and using programmable thermostats. Additionally, adopting energy-saving habits like taking shorter showers and using natural light whenever possible can also contribute to reducing energy consumption.

Are LED lights expensive?

While LED lights may have a higher upfront cost compared to traditional lighting options, they offer significant long-term savings. LED lights are highly energy-efficient, have a longer lifespan, and require less maintenance. Over time, the energy savings and reduced replacement costs make LED lights a cost-effective choice.

What are the benefits of energy management systems?

Energy management systems offer several benefits, including reduced energy costs, improved energy efficiency, enhanced comfort and productivity, and increased sustainability. These systems help identify energy-saving opportunities, optimize energy usage, and provide valuable insights for making informed decisions about energy consumption.

How can I contact you?

If you have any further questions or need assistance, please feel free to contact our team. You can reach us by phone at [phone number] or by email at [email address]. We're here to help!

Still have questions?

If you still have unanswered questions or need more information, don't hesitate to reach out to us. Our team of experts is ready to assist you and provide the information you need.

What is your return policy?

Please refer to our return policy page for detailed information about our return process, eligibility criteria, and any applicable fees or restrictions. If you have specific questions or concerns, our customer support team will be happy to assist you.

Can I track my order?

Yes, you can easily track your order by logging into your account and navigating to the order tracking section. If you have any issues or need further assistance, our customer support team is available to help you track your order and provide updates.

Still have questions?

Contact us today for more information.

Electrical Upgrades FAQs

Find answers to commonly asked questions about electrical system upgrades and the process involved.

When should I consider upgrading my electrical system?

If your electrical system is outdated, experiencing frequent issues, or unable to meet your power demands, it may be time to consider an upgrade. A professional electrician can assess your current system and provide recommendations based on your specific needs.

What does the electrical system upgrade process entail?

The electrical system upgrade process typically involves an initial assessment of your current system, planning and designing the upgraded system, obtaining necessary permits, installation of new components, and final testing to ensure everything is functioning properly. It is best to consult with a licensed electrician to guide you through the process.

How long does an electrical system upgrade take?

The duration of an electrical system upgrade depends on various factors, including the size and complexity of the project. A simple upgrade may take a few days, while larger projects can take several weeks or even months. Your electrician will provide you with a timeline based on the specifics of your project.

Can I upgrade my electrical system myself?

Electrical system upgrades require specialized knowledge and expertise. It is highly recommended to hire a licensed electrician for the job. They have the necessary skills and experience to ensure the upgrade is done safely and in compliance with electrical codes and regulations.

How much does an electrical system upgrade cost?

The cost of an electrical system upgrade can vary depending on factors such as the size of the project, the complexity of the work, and the materials used. It is best to request a quote from a licensed electrician who can assess your specific needs and provide an accurate cost estimate.

Our Work - FAQ

Learn more about our commercial electrical services and how we can help your business.

How to Schedule an Appointment

To set up an appointment, simply contact our team through phone or email. We will gather some basic information about your electrical needs and schedule a convenient time for our electricians to visit your commercial property. During the initial consultation, our experts will assess your requirements, answer any questions you may have, and provide recommendations for the best electrical solutions.

What to Expect

During the initial consultation, our electricians will arrive at your commercial property at the scheduled time. They will discuss your electrical needs in detail, assess the existing electrical systems, and provide an overview of the recommended solutions. You will have the opportunity to ask any questions and clarify any concerns you may have before moving forward with the project.

Cost and Timeline

The cost and timeline for your commercial electrical project will depend on various factors, including the scope of work, the complexity of the electrical systems, and any specific requirements. Our team will provide you with a detailed estimate and timeline during the initial consultation, ensuring transparency and clarity throughout the process.

Safety Measures

At our company, safety is our top priority. Our electricians are highly trained and experienced in following all safety protocols and regulations. We adhere to industry standards to ensure the safety of our team, your employees, and your commercial property throughout the electrical project.

Additional Services

In addition to our commercial electrical services, we also offer maintenance plans, emergency repairs, and energy-saving solutions. Our goal is to provide comprehensive electrical solutions to meet the diverse needs of businesses and commercial properties.

Still have questions?

Contact our team for more information.

Payment FAQs

Find answers to commonly asked questions about our payment options and financing solutions for residential and commercial clients.

What payment options are available?

We offer a variety of payment options, including credit card, debit card, and financing plans. Our team will work with you to find the best solution for your specific needs.

Do you provide financing?

Yes, we offer financing options for both residential and commercial projects. Our financing plans are designed to make your electrical services more affordable and accessible.

How can I apply for financing?

To apply for financing, please contact our team. We will guide you through the application process and provide you with all the necessary information.

What are the eligibility requirements for financing?

The eligibility requirements for financing may vary depending on the specific financing plan. Our team will assess your situation and provide you with the necessary details.

Can I finance both residential and commercial projects?

Yes, our financing options are available for both residential and commercial projects. Contact our team to discuss your specific project and financing needs.

Still have questions?

Contact us today!